Security Best Practices


Computer & Online Safety Measures

  • Follow the personal computer safety recommendations:
    • Always lock your computer if you’re leaving it.
    • Set up an automated lockout after 5 minutes of inactivity.
    • Always turn off your computer when you have finished using it.
  • Do not access your account from public computers. If you must use one, follow these public computer safety recommendations:
    • Use the virtual keyboard at the login to avoid having your keystrokes captured
    • Always log out after accessing your account
    • Never leave the computer unattended while logged in
    • Clear the browser cache after logoff
  • Do not share files unless necessary. Disable the Windows file and printer sharing features if possible. If you decide to use these, make sure that you configure the access permissions with strong passwords, and only share them with specific users.
  • Turn on your pop-up blocker and set the filter to the highest possible level. Add the LYNX website to your list of “trusted” sites either permanently or temporarily while using the site.
  • Regularly check for security updates and patches for your operating system and make sure your browser is up to date.
  • Delete e-mails that don’t originate from a trusted source as they may contain harmful attachments or links. Disable the “preview pane” in your e-mail system as this function may allow malicious code to be executed even if an e-mail remains unopened.

Password Safety Measures

  • Use long passwords (the maximum number of characters possible is recommended)
  • Use complex passwords containing upper cases, lower cases, numbers and special characters
  • Use multi factor authentication (MFA) whenever possible
  • Do not use simple or duplicate alphabetic and numeric sequences
  • Do not use passwords containing or based on personal information
  • Do not share your password with anyone
  • Do not use the same password for multiple systems
  • Do not re-use passwords that you have used elsewhere or that you have used in the past
  • Do not leave notes on your monitor, keyboard or desk to help you remember passwords
  • Disable application features to automatically log in or pre-fill username or password fields

Wi-Fi and Home Network Safety Measures

  • Make sure your Wi-Fi connection is secured and password protected
  • Avoid using public Wi-Fi’s
  • If possible, use a secure Virtual Private Network (VPN) from a trusted provider

Security Software Safety Measures

  • We recommend that you install and properly configure a software Internet firewall
  • We recommend that you use anti-virus and/or anti-malware software to identify and eliminate malicious programs/code/attacks in real-time (may need to be enabled) and make sure you update it regularly
  • We recommend that you use web-protection software (often included in the anti-virus and/or anti-malware software to stay safe online
  • We recommend you use anti-spyware software to detect and remove spyware programs
  • We recommend you use a password manager for the complex passwords (note: it is important that the password manager is secured adequately, preferably using multi factor authentication, and is provided by a reputable source)

Account Safety Measures

  • Monitoring: Regularly check your account balances and report suspicious activities to LYNX.
  • Maintenance: If we detect unusual or suspicious activity relating to your account, being able to contact you is essential. You should always ensure that the contact information you have provided us are current and accurate.