Change Password

For security reasons it is recommended to change your password every now and then. Below are the instructions to adjust this in your Client Portal.


Select Change your Password

In the menu at the top right corner, select Welcome and then Settings.

In the Security section, select Password.

Insert your current and new password

On the next page, enter your current password and your new password twice. When you are finished, click Continue.


If you have forgotten your password, you can attempt to reset it by following the instructions in this article. If you are unable to reset your password, please contact your local service desk.

The Password Requirements are:

  • Cannot match username
  • Must be between 8 and 40 characters
  • Must contain at least 1 letter
  • Must contain at least 1 number
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