Withdrawal
To withdraw funds from your trading account to your bank account, you will have to create a withdrawal request in the Client Portal. Below you can find the instructions on how to do this.
Login
- Open your browser and visit the Client Portal website
- Enter your username and your password
- Authenticate yourself via two-factor authentication
Select Withdrawal and bank account
In the menu at the top, select Transfer & Pay and then Transfer Funds.
To create a new withdrawal, select Make a Withdrawal.
If you have previously saved the details of your bank account, they will appear on the screen next. Start the withdrawal request by selecting the desired bank account.
If this is your first time withdrawing to a new bank account, click Use a new Withdrawal Method. For details on adding a new bank account, refer to the FAQ section at the bottom of this page, titled “Want to use a new withdrawal method?‘”.
Fill in bank details
When you have selected a previously saved bank account, you will only need to fill in the amount you want to withdraw under Withdrawal Amount.
You can see the maximum amount available for withdrawal next to Cash available for Withdrawal.
If you want to make this a recurring withdrawal, click on the Make this a recurring transaction? field.
When you are ready, click on Create Withdrawal.
Confirm Withdrawal request
Once you have created a withdrawal request, you will need to confirm it by entering your username and password, and clicking the Confirm Withdrawal button. Next, complete the Two-Factor Authentication.
The withdrawal request has been successfully submitted when the message “Thank you, your XX Withdrawal for XXX has been submitted” appears on the screen.
FAQ
On the Withdrawal page, select Use a new withdrawal method. Then select the currency and the corresponding Withdrawal Method. If you are uncertain about the correct method, please contact your bank for guidance. Typically, the SEPA transfer method is used for euro withdrawals.
Click on Use this Method next to your chosen withdrawal method and fill in your bank account details:
Bank Country – Select the country in which your bank is located.
International Bank Account Number (IBAN) – Fill in the IBAN number of your bank account.
After entering your IBAN, the system will provide you with the details of your bank. Check if these are correct:
Bank Name
Bank Address
SWIFT/BIC Code
Account Nickname – Name the account so that you can easily select these new bank account details next time, or use a pre-generated name.
When you are ready, click Save Bank Information. You will have to confirm this request using your login details:
Fill in your Username and Password.
Complete the two-factor authentication.
Your bank account is successfully linked, and you can proceed to withdraw funds to your new bank account.
If you are withdrawing to a newly added bank account, we may ask you to provide us with a copy of the bank statement via LYNX+ Client Zone portal. You will receive a separate email upon request. The withdrawal will be processed as soon as possible after we have received and verified the copy of the bank statement.
The amount you have withdrawn should typically show up in your bank account within 1-3 business days. If it doesn’t appear in your bank account after 3 banking days, please contact your local customer service.
When making a withdrawal in a different currency than previously used, you will need to select Use a new withdrawal method. You can find more detailed instructions in this FAQ section, titled: “Want to use a new withdrawal method?“.
You can find this and past withdrawal requests by navigating to the Transfer & Pay in the top menu of the Client Portal. From the dropdown menu, select Transaction Status & History. Please be aware that the accessible time range is limited to a maximum of 90 days.
Withdrawals are only possible to a bank account that is in your name.
Transfers to business accounts from your private securities account are also not permitted, even when the company is fully owned by you.
Yes, you can. When filling in the bank details, you can check the box Make this a recurring transaction.
Here you will find the option to systematically withdraw funds to your selected bank account for a desired period and with the frequency you selected.
The amount of payouts on one trading day or within five trading days is limited to certain amounts for security reasons. These amounts vary depending on the security device you use.
| Security Device | Maximum withdrawal amount per trading day | Maximum withdrawal amount within 5 trading days |
| None | USD 50.000 | USD 100.000 |
| Security Code Card | USD 200.000 | USD 600.000 |
| SMS | USD 200.000 | USD 600.000 |
| Smartphone App | USD 1.000.000 | USD 1.000.000 |
| Digital Security Card+ | No limit | No limit |
Please note that the amounts are shown in US dollars, which means that the limits for withdrawals in other currencies may fluctuate.
For payouts within the SEPA area, please use the SEPA method; for payouts outside the SEPA area, select bank transfer.
It is not possible to withdraw in a currency if your cash balance is negative or would go negative after the withdrawal. If needed, you can exchange foreign currencies into the base currency for withdrawal.
For security, the number of withdrawals per trading day or within five trading days is limited depending on the security device you use. To learn more about withdrawal limits, please refer to the “Are there withdrawal limits?” section in this FAQ.
Please be aware that if you withdraw all your cash (with no open positions in your portfolio), your trading account may be automatically closed.
It may happen that a SWIFT/BIC code is not accepted even though the identifier exists. The reason is that the relevant bank is not connected to the SWIFT network. In this case, please provide the BIC/SWIFT code of the parent bank.
If you enter several different recipient accounts, our finance department will block one account from being paid out for security reasons. If your account is blocked, please contact your local customer service team.